Tag: software failure

Software risks to the business, specifically Application Resiliency, headline a recent executive roundtable hosted by CAST and sponsored by IBM Italy, ZeroUno and the Boston Consulting Group.  European IT executives from the financial services industry assembled to debate the importance of mitigating software risks to their business.

Software Risk: Executive Insights on Application Resiliency

If you've read the news lately, you've seen headline after headline (some, even on our blog) about computer glitches, technical failures, software risk, and hacks.  The health of applications is now under more microscopic attention than ever before - because no matter whether internal or external causes prompt a software outage, the security and stability of your applications are paramount.

The Importance of Checking Software Risk and Software Quality: A Wake-Up Call to Firms Across the Globe

Last Wednesday the Royal Bank of Scotland (RBS) underwent an IT failure which withheld 600,000 payments from customer accounts. This occurs seven months after RBS was fined ₤56 million due to an IT Crash in 2012 that impeded customers from accessing their online accounts. The poor system performance has caused difficulties for customers and shock from the banking community.

Royal Bank of Scotland's IT Failure Exposes Vulnerabilities in Digital Banking

There’s a very old mantra around project quality that says, “If you want something done right, do it yourself.”

I disagree.

Great Expectations and How to Meet Them

Facebook, the galactically popular social networking site that for so long has weathered friction regarding weaknesses in its software – particularly around security and privacy issues – may have seen its own IPO effort submarined by a software glitch in the NASDAQ stock exchange.

Did NASDAQ's App Glitch Cause FB's IPO Hitch?

After a very mild winter this year, the Northeast part of the country found itself stuck in a prolonged “early spring” where it seemed like but for a couple of days temperatures refused to warm up from the 40’s and 50’s. We seemed to be stuck in the ether between “actual cold” and “comfy warm” for quite a while until the past week or so.

Fix a Hole, Stop a Bug

This blog has long professed the need for businesses to analyze, measure and assess their IT application portfolios to identify those issues with application software that cause a whole spate of headaches, from application failure, to business risk to increased technical debt.

Cloud Gives Clear Vision to IT Portfolio

I love my job!

I’ve always been an avid writer, even as a kid. So when it came to career choices my decision to enter a profession that demanded writing skills seemed like a natural fit.

I started out as a newspaper reporter, following in my father’s footsteps, but as the jobs and money there began drying up in the mid-1990’s I took my interest in Technology and made the jump to writing for high tech companies and have been happy doing this job ever since.

Quality is a Happy Place

My tastes in entertainment are pretty broad. While I really enjoy attending sporting events and when Bruce Springsteen is in town I lay aside nearly everything else to attend his concert (as I did in Boston on March 26), I’m also one who enjoys catching a Broadway or Off Broadway Show now and then. In fact, I over the next six weeks I will attend two Red Sox games and two shows at the New World Stages theatre in Midtown.

Replaying the Data Breach Blues

I’ve never been much of a horror movie fan. I think my deep-seated love and background of history and my fascination for things that are real diminishes my ability to kick back and allow my wits to be uprooted by monsters and other ghoulish figures like Jason from Friday the 13th or Freddie Krueger from Nightmare on Elm Street.

New Year, Same Fear

While it was far from being the “shot heard ‘round the world” of Revolutionary War fame, the cyber attack on the Pacific Northwest National Laboratory over July 4th weekend this year did represent a significant first blow in the search for liberty for that organization – specifically, liberty from being hacked.

Seeking Independence from Being Hacked

Ever a man ahead of his time, Albert Einstein once said, “I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones.”

Were he alive today, the only thing he likely would change about his statement would be how World War III would be fought. He surely would look at the threats posed by cyber attacks and surmise the most dangerous weapon of the next world war to be an invisible terror delivered electronically. He would note that the threat could come from any nation state – it would not even have to be a world power – delivered with complete stealth, hit at the most sensitive systems ,cripple infrastructures, topple economies and create chaos -- all before even a single soldier was wounded.

Government Its Own Worst Enemy in Cyber War

I cannot believe how much our education system has changed. When I went to kindergarten, most of curriculum revolved around getting along with others (a lesson some will argue never took with me) and some basic verbal skills. I learned at my daughter's kindergarten orientation that blocks and finger painting have been replaced by geography, math, science and civics.

Structural Quality Must Be Part of Agile Vocabulary

Victimized by more than a dozen hack attacks earlier this year, most of them at the hands of the LulzSec group, which gained unauthorized access to more than 100 million customer data files, the gaming, media and electronics giant has faced massive lawsuits and reparation payments not to mention the embarrassment that the massive data breaches have caused them.

Adding to the Cost of Failure

Our society has a particularly annoying habit, one that’s not exclusive to any one specific walk of life, business or industry, nor is it one that we are likely to see our society give up anytime soon. The habit is known by several names, but is most commonly referred to as “finger pointing” or “the blame game.”

Dropbox Drops the Ball

It’s Patch Tuesday again. The monthly rite of passage for Microsoft as it attempts to patch some of the holes in its software that it didn’t bother to fix before they put it in the box as well as those exposed after the software had been installed in millions of devices.

It’s Tuesday; Do You Know Where Your Patches Are?

Last week on the East Coast Main Line, which connects London to Edinburgh, a software malfunction left five trains stranded mid-track and significantly delayed others after a power supply issue knocked out the signaling system. According to reports, software that should have instructed the backup signaling system to kick in failed to function, causing all signals on the line to default to “Red,” halting trains where they stood. The failure left more than 3,000 rail passengers stranded or delayed for more than five hours on a Saturday afternoon.

When Good Software Goes Bad