Tag: SLAs

Recently, the U.S. government has implemented healthcare reimbursements based on the outcome of medical treatments, rather than a traditional fee-for-service approach.   These performance-based programs are designed to improve healthcare quality while lowering treatment cost.  It’s this outcomes-based approach that Fortune 500 companies are considering as a way of reducing ADM costs while improving software quality.

What Do Software Analytics and Your Doctor Have in Common?

Last week, Steve Hall, Partner & Managing Director at ISG (formerly TPI), presented a webinar on the topic of aligning vendor SLAs with long-term value. The discussion focused on the need to not only consider cost savings within ADM (Application Development & Maintenance), but also the importance of risk mitigation and value enhancement of vendor-client relationships.

The Impact of Outsourcing on ADM

While cost savings remains a top priority for global Application Development and Maintenance (ADM) organizations, businesses are also increasingly looking to shift from a “Run the Business” model to a “Change the Business” (CtB) perspective, whereby ADM resources are focused on enabling transformational enterprise-wide initiatives, rather than merely supporting the status quo and reacting to small enhancements.

Top 5 ADM Sourcing Success Factors