Tag: Software glitch

Southwest Airlines is the latest victim of the airline scandal. What scandal? It’s the one where airlines continue to cause travel delays due to poorly managed IT systems. It’s the one that caused Southwest to delay 836 flights on Monday and distribute HAND written tickets to passengers because of a ‘software glitch’. Southwest isn’t alone. United Airlines grounded hundreds of flights in July and American Airlines did the same in September and April. How long will consumers have to wait before these organizations figure out that the glitches are caused by bad software quality, which creates bad service?

Bad Software Quality Crashes Airlines’ IT Systems, Again: When Is Enough Enough?

DARPA's quest for better software quality is honorable but misguided.

Terminator 2: Judgment Day, Carolco Pictures

Software Quality Gets Better through Standardization NOT Innovation

Ever wonder what reality looks like when your external IT systems crash? Well here you go. This might be of particular interest to CIOs and business stakeholders who push IT to meet unrealistic deadlines without managing their software risk.

TD Bank's credit and debit card systems went offline for approximately 45 minutes yesterday as the result of a supposed system upgrade. Immediately, Twitter exploded with angry customers.

TD Bank shows CIOs anything can happen during a system upgrade