Bill presented the 10 commandments of multisourcing covering governance, SLAs, and best practices. Here are some salient points from his presentation.
Seldom do the worlds of mainstream network television programming and IT collide. But when they do … it’s comedy. Or at least NBC thinks so. The network is promoting a sitcom called ‘Outsourced’ about an American thirty-something who goes to India to manage a call-center. Inevitably, comedic culture clashes ensue. Cringe-worthy clip here (SFW but not funny).
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