Tag: Google Drive outage

We’ve made it a point on our blog to highlight the fact that software glitches in important IT systems -- like NatWest and Google Drive -- can no longer be “the cost of doing business” in this day and age. Interestingly, we’re starting to see another concerning trend: more and more crashes blamed on faulty hardware or network problems, while the software itself is ignored. It’s funny that the difference in incidents can be more than 10 times between applications with similar functional characteristics. Is it possible that the robustness of the software inside the applications has something to do with apparent hardware failures? I think I see a frustrated data center operator reading this and nodding violently.

When the software fails, first blame the hardware