Last week I had the privilege to host a dinner with a set of IT executives from financial services institutions and some of the systems integrators who serve them. Real practitioners, trying to solve real complex problems for their businesses. A lot is at stake – for the enterprises it’s all about guaranteeing a customer experience, while enabling the business to keep upgrading functionality. For the SIs it’s winning bids, while setting expectations on which they can actually deliver.
Apr 26, 2010