Tag: Captives

Last month in this space I wrote about the importance of optimizing the cost-effectiveness of Captives (i.e., Global In-House Centers) by setting metrics and enhancing process transparency for better management of them. For these management methods to work, though, an organization needs to employ automated function points as a way to way to gain insight about current costs and supplied value, which can then be used to enhance received output from current or future providers.

Automated Function Points Provide Data-Driven Captives Management