Success+ Methodology (included in all sizes):

  •   Assignment of a dedicated Success+ Consultant to manage customer success with Highlight
  •   Kickoff meeting with executive sponsor and stakeholders to confirm objectives, review deployment process, and agree on roles/responsibilities
  •   Assistance in setting up and executing analysis campaigns and interpreting results
  •   Implementation of best practices for automating campaigns
  •   Optional - CAST Highlight Certification
  •   Consulting touchpoints to ensure maximum knowledge transfer

Small

25 apps

Automation

  • First analysis campaign within first 2 weeks
  • Presentation of results of first campaign week 3
  • Setup of basic automation for source code scans
  • Certification for 1 person
  • 4 x 2-hour consulting touchpoints

Medium

100 apps

Governance

  • First analysis campaign within first 4 weeks
  • Presentation of results of first campaign week 5
  • Setting up full automation for source code scans
  • Certification for up to 2 people
  • 4 x 4-hour consulting touchpoints

Large

250 apps

Analytics Practice Integration

  • First analysis campaign within first 6 weeks
  • Presentation of results of first campaign week 7
  • Setting up full automation for source code scans and assistance in Integration with 3rd party metrics and tools
  • Certification for up to 3 people
  • 6 x 4-hour consulting touchpoints

XL

500 apps

Advanced Automation

  • First analysis campaign within first 7 weeks
  • Presentation of results of first campaign week 8
  • Setting up full automation for source code scans and assistance in Integration with 3rd party metrics and tools
  • Certification for up to 4 people
  • 8 x 4-hour consulting touchpoints and specific quarterly review of Automation and Integration

XXL

1000 apps

Scaled Multi-Campaign Execution

  • First two analysis campaigns within first 12 weeks
  • Presentation of results of first two campaigns week 16
  • Setting up full automation for source code scans and assistance in Integration with 3rd party metrics and tools
  • Certification for up to 6 people
  • 10 x 4-hour consulting touchpoints and specific quarterly review of Automation and Integration