Vendor management is the discipline of controlling IT costs, maintaining ADM service excellence, and mitigating IT risks when working with vendors throughout the lifecycle of delivered application development and maintenance services. The effective management of vendor-provided services delivers several benefits to an organization including the ability to:
A solution that improves the vendor management processes reduces cost, increases throughput, and eliminates unnecessary software risks to your business partners.
Do not allow a lack of visibility into vendor deliverables and performance increase costs and decrease value to your company! An enterprise-based solution that automatically generates vendor management metrics will deliver valuable insight for regaining control of this activity.
It is common practice to outsource certain tasks in order to take a little of the burden off of a development team or to accomplish objectives quicker. Companies frequently struggle with determining whether or not the vendor is meeting defined quality standards to maintain security, performance, and reliability upon implementation. An objective assessment of delivered functionality can help maintain control over quality and better manage cost and risks.
If vendors are simply handing over completed project work, it is impossible to know if it meets defined standards and desired quality. Is the service provider productive in completing the tasks? Does the quality meet infrastructure requirements? Is the provider creating unknown software risks? Vendor management solutions offer a way to gain insight about current costs and supplied value, which can then be used to enhance received output from current or future providers.