Atos raises the market standard of customer service leveraging CAST as a quality benchmark for global applications delivery
New York – October 12, 2012 – Expanding on a successful program of enhancing its offshore capability in India, Atos, an international IT services company, has completed a worldwide investment in automation from CAST, the world leader in software analysis and measurement.
CAST has been in use at Atos knowledge center in India since 2009, an expertise which has now been extended and rolled out to all operating entities. Atos is now using CAST technology to ensure software quality standards in applications across all markets.
As a European leader in Application Management and large projects in systems integration, Atos has a leading position in automating software quality. The company can thus serve a growing number of worldwide commercial and government organisations seeking to manage their mission critical systems proactively and eliminate the risk of malfunctions and outages in software applications stemming from inferior structural quality.
CAST’s Application Intelligence Platform (AIP) provides Atos with the visibility required to measure and improve the structural quality of the applications they create and maintain, to identify potential business risks, and to drive client satisfaction. The AIP is the only technology capable of assessing structural software risk at the whole-system level. CAST AIP also provides critical performance metrics to Atos team leaders. By delivering transparency with actionable information, CAST helps reduce time-consuming application rework and maximise software reuse.
“Measuring software outcomes throughout delivery is central to our goal of continually raising the standard of client service and quality,” said Francis Meston, EVP of Global System Integration at Atos. “With this investment, we are taking a much more proactive, fact-based stance on risk management in our global delivery approach. This enables us to improve quality, productivity, and transparency on existing engagements while positioning them for tangible value increase for our end customers”.
“Major systems integrators such as Atos are driven to stay one step ahead of the market, while investing in technology only when ROI is assured,” said Marc Zablit, Executive Vice President of Business Development at CAST. “We’ve expanded our partnership with Atos to implement CAST technology to more broadly support industrialisation of software development.”
Atos is an international information technology services company with annual 2011 pro forma revenue of EUR 8.5 billion and 74,000 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting and technology services, systems integration and managed services. With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail, Services; Public, Health & Transports; Financial Services; Telecoms, Media & Technology; Energy & Utilities. Atos is focused on business technology that powers progress and helps organisations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic and Paralympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid. For more information, visit: www.atos.net.
CAST is a pioneer and world leader in Software Analysis and Measurement, with unique technology resulting from more than $100 million in R&D investment. CAST introduces fact-based transparency into application development and sourcing to transform it into a management discipline. More than 250 companies across all industry sectors and geographies rely on CAST to prevent business disruption while reducing hard IT costs. CAST is an integral part of software delivery and maintenance at the world's leading IT service providers. Founded in 1990, CAST is listed on NYSE-Euronext (Euronext: CAS) and serves IT intensive enterprises worldwide with a network of offices in North America, Europe and India.