Software intelligence helps promote visibility and transparency in confidence to win more business. With 40% of contracts experiencing price or scope renegotiation, incumbent providers are at risk and contract volumes and values decrease. Service providers must present performance justification to win or renew contracts.
Winning and expanding contracts with software intelligence:
- Proactively insert objective software metrics in service level agreements
- Use proof of performance to regain control of the negotiation
- Leverage insight to confidently enter Risk/Reward model
- Use facts and data to price contracts and sidestep T&M pricing wars
- Advise the client to use software intelligence-as-a-service across the entire portfolio
- Create visibility and formulate scope expansion strategy on areas managed by competition