Category: Risk & Security

The banking industry has definitely had its share of ups and downs when it comes to service reliability. In the past year, there have been a number of instances where customers have been unable to gain access to funds, receive deposits, and pay bills. As reported in an article by theguardian, HSBC experienced a system failure at the end of August, which left thousands of their customers in a bind over a major banking holiday.

The HSBC Failure Has Many Wondering: Are Banking Providers Taking the Appropriate Measures to Ensure Code Quality and System Dependability?

IT leaders from throughout the federal government discussed the value of how software measurement can positively impact their development process at CAST’s recent Cyber Risk Measurement Workshop in Arlington, VA – just outside of the Washington, D.C. area. The event brought together more than 40 IT leaders from several governmental agencies, including the Department of Defense and Department of State, system integrators and other related organizations. The group shared their experiences in how their respective organizations are driving value to end users and taxpayers.

IT Leaders Address the Value of Software Measurement & Government Mandates Impacting Development

Software risks to the business, specifically Application Resiliency, headline a recent executive roundtable hosted by CAST and sponsored by IBM Italy, ZeroUno and the Boston Consulting Group.  European IT executives from the financial services industry assembled to debate the importance of mitigating software risks to their business.

Software Risk: Executive Insights on Application Resiliency

Southwest Airlines is the latest victim of the airline scandal. What scandal? It’s the one where airlines continue to cause travel delays due to poorly managed IT systems. It’s the one that caused Southwest to delay 836 flights on Monday and distribute HAND written tickets to passengers because of a ‘software glitch’. Southwest isn’t alone. United Airlines grounded hundreds of flights in July and American Airlines did the same in September and April. How long will consumers have to wait before these organizations figure out that the glitches are caused by bad software quality, which creates bad service?

Bad Software Quality Crashes Airlines’ IT Systems, Again: When Is Enough Enough?

Last week, CAST, a global leader in software analytics, invited more than 100 IT professionals to participate in a software risk and analytics roundtable in New York, NY. The daylong exchange included CIOs, industry analysts, systems integrators and IT advisory firms. As an outcome of this gathering, CAST published an IT Trends 2016 Report. The following post attempts to capture some of the exchange between participants and key takeaways.

IT Trends 2016: Insights from the CAST CIO and IT Leaders’ Roundtable Discussion

Topping the list of IT Trends 2016 is helping CIOs take advantage of Big Data for themselves, while cutting through the clutter. Accelerating the time from data to decision requires analytics that highlight areas of risk and opportunity in support of business decisions, not technical ones. Proactive, predictive insight arms CIOs with the ability to ask the right questions, to challenge the status quo and surface technical risks that jeopardize revenue, reputation or brand. Real-time solutions that improve the signal-to-noise ratio top the CIO’s wish list for 2016.

IT Trends 2016

If you've read the news lately, you've seen headline after headline (some, even on our blog) about computer glitches, technical failures, software risk, and hacks.  The health of applications is now under more microscopic attention than ever before - because no matter whether internal or external causes prompt a software outage, the security and stability of your applications are paramount.

The Importance of Checking Software Risk and Software Quality: A Wake-Up Call to Firms Across the Globe

We’re sure that by now, you’ve seen all of the stories about last week’s computer turmoil at the New York Stock Exchange, United Airlines, the Wall Street Journal, and TD Ameritrade.  And as a top-level executive you’ve probably launched an internal review, or at least asked yourself, “Could it happen here?”
The simple answer is, unfortunately, “yes, it most definitely could.”

An Open Letter to the CIOs of Global 2000 Companies

When Electronic Health Records were first installed into hospitals and networks, it was seen as a great innovation. However, an important step in their implementation was glazed over: ensuring their security. According to Politico, hacks related to security lapses have cost the healthcare industry around $6 billion a year.

Healthcare Giants and Consumers Are Both Victims When It Comes To Security Violations

Last Wednesday the Royal Bank of Scotland (RBS) underwent an IT failure which withheld 600,000 payments from customer accounts. This occurs seven months after RBS was fined ₤56 million due to an IT Crash in 2012 that impeded customers from accessing their online accounts. The poor system performance has caused difficulties for customers and shock from the banking community.

Royal Bank of Scotland's IT Failure Exposes Vulnerabilities in Digital Banking

Benjamin Rehberg, Partner and Managing Director of the Boston Consulting Group and former consultant for IBM Global Business Services, discusses the importance of both IT risk management and application portfolio management (APM) in a video conversation with CAST. He looks at the challenges for IT leaders, the need for software measurement and discusses how IT transformation can improve business operations.

IT RISK MANAGEMENT: A Conversation with BCG’s Benjamin Rehberg

The Consortium for IT Software Quality (CISQ), will host an IT Risk Management and Cybersecurity Summit on March 24 at the OMG Technical Meeting at the Hyatt Regency Hotel in Reston, VA. The CISQ IT Risk Management and Cybersecurity Summit will address issues impacting software quality in the Federal sector, including: Managing Risk in IT Acquisition, Targeting Security Weakness, Complying with Legislative Mandates, Using CISQ Standards to Measure Software Quality, and Agency Implementation Best Practices.

CISQ Hosts IT Risk Management & Cybersecurity Summit

We welcome guest blogger Bill Dickenson, an independent consultant and former VP of Application Management Services for IBM, who brings decades of experience in application development and DevOps. Dickenson’s post below discusses how using CAST’s automated software analysis and measurement solutions helps achieve the benefits of DevOps, while eliminating the risks.

The recent move to cloud based development/operations (DevOps) is changing the testing and development lifecycle by accelerating the speed that code can migrate from development, through testing, and into production. Cloud based testing environments can be instantiated and refreshed at an unprecedented speed.

Improving Code Quality in DevOps

During last week’s webinar on IT Transformation featuring Marc Cecere, vice president and principal analyst for Forrester Research, many questions presented by participants went unanswered due to time constraints. Because these questions are likely being asked by many in the IT arena, we asked Marc’s webinar co-host, Pete Pizzutillo of CAST to provide answers to the three most frequently asked questions.

IT Transformation Webinar Questions Answered

In today’s software-driven business world, IT transformation has become an enormous component of business transformation and software risk management. This is one of the key messages delivered by Marc Cecere, Vice President and Principal Analyst for Forrester Research, during a webinar held recently on Business Transformation, which was sponsored by CAST, Inc.

IT Transformation Major Component of Biz Transformation