We just finished up the 30-minute webinar where Andrew Agerbak, Associate Director from BCG, described some of the ways IT executives use software measurement in driving transformational programs. Andrew cited four case studies, where output metrics helped drive transformation, or at the very least measure its results. We had a number of questions come up in the webinar, so we couldn't get to them all, and not all of you could get to the Q&A session. We went 15 minutes over the 30 minute time slot for Q&A. The main point of this post is to document some of the more important questions and my summary of the answers provided by Andrew, especially for those of you who could not stay on past the half hour.