Category: Application Failure

A true story about the value of nonfunctional software testing.
How Structural Defects Cause Mayhem – A Software Engineer’s Point of View
As organizations adopt Software Intelligence to drive business outcomes, they may face challenges from development teams and architects. This is one story of success.
CEO in the Field: “If it was hard to write, it should be hard to understand.”
It doesn’t matter how many days removed we are from sipping champagne, singing "Auld Lang Synge" and making New Year’s resolutions, we still need to look back at 2017, lest we repeat the same mistakes we've already made.
2017: The Year of MotS (More of the Same)
84% of breaches exploit vulnerabilities in the application layer. Is there a silver bullet for AppSec?
Get Creative with Your Application Security Strategy
Fashion retailer Forever 21 joined a very trendy, yet unexclusive club earlier this month when it announced its point-of-sales systems may have been breached. This blog examines how to integrate automated code review into application security strategies.
Don’t Be ‘Forever’ Vulnerable: Improve Your AppSec Posture
Software risk is business risk, but who is ultimately responsible? This blog explores insights from the Cutter Consortium on how to de-risk business-critical software systems.
Software Risk is Business Risk
When you are a consumer credit company, victimized recently by a serious security breach where hackers exploited an application vulnerability to steal the personal information of roughly 143 million people, what do you do for an encore? For Equifax, the encore may be “get hacked a second time.”
An Encore for Equifax?
The biggest lesson learned from the Equifax breach is that executives and application owners need a software risk scorecard that clearly outlines KPIs around software structural quality and security.
Lessons from Equifax: Get a Software Risk Scorecard
Open source is the lifeblood of modern software development, but it's not without risks, especially when it comes to application security.
A Good Look at Open Source Frameworks: Avoiding Another Equifax
The recent spate of IT glitches and ‘power outages’ at British Airways which caused the UK’s national carrier to cancel all its flights worldwide at the start of May bank holiday along with the WannaCry ransomware attack which ground the National Health Service to a halt have exposed again the importance of IT systems in today’s business. The complexity of these IT systems, the number of vulnerabilities that exist in critical software used by critical infrastructure sectors such as the NHS, airlines, telecom operators has made headlines once more.
Need for Holistic IT Systems’ Risk Assessment

In April, Google experienced a fairly significant cloud outage, but it was hardly news at all. In fact, it was likely the most widespread outage to hit a major public cloud to-date. The lack of coverage is strange, considering the industry’s watchful eyes like Brian Krebs and others. The even more recent Salesforce service outage seems to have received more attention. But despite the fact that Google seems to have gotten away with a “pass” this time, the glitch brings renewed attention to the fact that tech players large and small are continuing to deal with software robustness issues.

What Went Wrong at Google - Software Robustness Remains a Struggle

Software risks to the business, specifically Application Resiliency, headline a recent executive roundtable hosted by CAST and sponsored by IBM Italy, ZeroUno and the Boston Consulting Group.  European IT executives from the financial services industry assembled to debate the importance of mitigating software risks to their business.

Software Risk: Executive Insights on Application Resiliency

Southwest Airlines is the latest victim of the airline scandal. What scandal? It’s the one where airlines continue to cause travel delays due to poorly managed IT systems. It’s the one that caused Southwest to delay 836 flights on Monday and distribute HAND written tickets to passengers because of a ‘software glitch’. Southwest isn’t alone. United Airlines grounded hundreds of flights in July and American Airlines did the same in September and April. How long will consumers have to wait before these organizations figure out that the glitches are caused by bad software quality, which creates bad service?

Bad Software Quality Crashes Airlines’ IT Systems, Again: When Is Enough Enough?

If you've read the news lately, you've seen headline after headline (some, even on our blog) about computer glitches, technical failures, software risk, and hacks.  The health of applications is now under more microscopic attention than ever before - because no matter whether internal or external causes prompt a software outage, the security and stability of your applications are paramount.

The Importance of Checking Software Risk and Software Quality: A Wake-Up Call to Firms Across the Globe

In 2014, the IT infrastructure at the Federal government’s Office of Personnel Management (OPM) was upgraded from a security rating of "material weakness" to one of "significant deficiency," according to The Wall Street Journal's CIO Report. Which means that the OPM, even after upgrading to mitigate software risk, wasn’t up to snuff. That is - to put simply - unacceptable. It is also both a dismal and infuriating fact to learn - especially for those who were among the 21 million present and past Federal employees, revealed last week, to have had their Social Security numbers and other personal information stolen in the recent data breach.

Software Risk: A Tale of Technology Woes and Failures

We’re sure that by now, you’ve seen all of the stories about last week’s computer turmoil at the New York Stock Exchange, United Airlines, the Wall Street Journal, and TD Ameritrade.  And as a top-level executive you’ve probably launched an internal review, or at least asked yourself, “Could it happen here?”
The simple answer is, unfortunately, “yes, it most definitely could.”

An Open Letter to the CIOs of Global 2000 Companies

Last Wednesday the Royal Bank of Scotland (RBS) underwent an IT failure which withheld 600,000 payments from customer accounts. This occurs seven months after RBS was fined ₤56 million due to an IT Crash in 2012 that impeded customers from accessing their online accounts. The poor system performance has caused difficulties for customers and shock from the banking community.

Royal Bank of Scotland's IT Failure Exposes Vulnerabilities in Digital Banking

Giovedì 11 Giugno 2015 ha avuto luogo la IV Edizione della CAST CIO Conference. Ringraziamo i numerosi aderenti alla manifestazione che hanno contribuito al successo di questo evento consentendoci di analizzare, traendo spunto dai più recenti  casi di malfunzionamento di applicazioni “mission critical”, le strategie di prevenzione dei rischi attraverso la misurazione della qualità strutturale degli asset applicativi critici.

Key Points dalla CAST CIO CONFERENCE 2015

We currently live in a futuristic world that past generations could only dream of. News, weather, updates from friends all over the world come pouring into our computers and smart devices and we don’t even think twice about the IT risk. Whether we’re at home with family, socializing with friends, or even working, technology is constantly surrounding us in one way or another.

Our reliance on technology is so heavy in fact, we often forget about the science behind it and how much goes into the IT risk management to support it. Beneath the surface of our most frequently used apps, social media accounts, games, and programs, highly complex software and code is constantly operating to maintain a satisfied user experience. Even non-tech businesses now realize they would not be able to function in today’s world without effective technological resources.

Predicting the Future of IT Risk Management with Melinda Ballou