Haste Makes Waste Again: Healthcare.gov Faces a Long and Expensive Recovery

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We’re less than a month into the launch of HealthCare.gov, and as each day passes we’re finding out about more glitches, shoddy code quality, a lack of end-to-end testing, and rushed changes made days before the healthcare exchange was to go live. All of which are symptomatic of a software project being rushed to completion to meet a deadline without considering the implications of a botched launch.

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The Obama Administration has already announced that HealthCare.gov was not properly tested before launch, but with top contractors of the site being questioned by Congress, we’re learning the problem lies much deeper than that. In fact, on the surface, it looks like each contractor handled a very small part of the overall website and left it to someone else to tie them all together at the last minute.

Dr. Bill Curtis, CAST Chief Scientist and Director of CISQ was invited to PBS NewsHour to discuss some of the problems with the healthcare exchange, and what we can expect going forward as the government tries to repair the damage done. You can watch the video below or visit PBS NewsHour to get the full story.

Filed in: CAST News
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Lev Lesokhin
Lev Lesokhin EVP, Strategy and Analytics at CAST
Lev spends his time investigating and communicating ways that software analysis and measurement can improve the lives of apps dev professionals. He is always ready to listen to customer feedback and to hear from IT practitioners about their software development and management challenges. Lev helps set market & product strategy for CAST and occasionally writes about his perspective on business technology in this blog and other media.
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