Steven Hall
Steven Hall - ISG Partner | Author "Managing Global Development Risk" | Outsourcing Advisor | IT Strategist
As a Partner and member of ISG’s Executive Board, Steve leads ISG’s Digital Strategy and all ISG Service Lines for the Americas. Steve also leads ISG’s Alliance group and is ISG’s Executive Sponsor to the TBM Council.

There were so many great questions from attendees after the “Aligning Vendor SLAs with Long-Term Value” webinar that I moderated last week that we've compiled them here for you. Whether you participated in the webinar or not, I'm sure you'll find the questions -- and answers -- fascinating. Plus, don’t forget to check out the results from the real-time poll we conducted during the webinar!

Wrapping Up Our ADM Discussion

While cost savings remains a top priority for global Application Development and Maintenance (ADM) organizations, businesses are also increasingly looking to shift from a “Run the Business” model to a “Change the Business” (CtB) perspective, whereby ADM resources are focused on enabling transformational enterprise-wide initiatives, rather than merely supporting the status quo and reacting to small enhancements.

Top 5 ADM Sourcing Success Factors