IT organizations play a key role in enabling their businesses to stay ahead of the competition. Competitive differentiation becomes even more important in the commercial aerospace industry, where product launches are measured in billions of dollars and software delivery delays due to unforeseen quality problems have a huge impact on business and IT budget.
Setting and holding vendors to stringent delivery quality targets is one key objective for Alain Ribera, Head of CAE Solutions Center for Airbus Engineering. Alain and his team use objective software quality and productivity measurements to transform the way they manage outsourcers, reducing rework and business disruption.