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Creating high-quality software is still a mix of art and science. However with the business world growing more networked, global and sophisticated, IT needs to reach a new level of professionalism in order to deliver and effectively manage high-quality systems to the business. This is why McKinsey has explored the manufacturing processes to see how achieving the same level of automation and productivity in software development. They discovered that companies that apply the principles of lean manufacturing, which hunt for and eliminate waste from the production process, are seeing a significant impact within a matter of months.
This white paper defines quality management in the context of a broader understanding of the software life cycle beyond typical approaches to automated software testing. Quality management should also include visibility into and metrics about application design and architecture. IDC will lay out the trends driving demand for effective software quality and the relationship between testing, architecture, root cause analysis, and the overall development and application life cycle to drive business innovation, visibility, and metrics during bleak economic times.