Organizations need to customize, integrate and upgrade software from vendors. They may also have to re-architect their custom applications to accommodate new software modules from the same vendors. SV's often fail to provide either technical documentation about the software and the changes between versions, or tools to help customers manage or minimize the impacts of vendor software changes on their own applications.

CAST makes it much easier to customize, integrate and upgrade software from vendors, or to adopt new modules of the software, thus creating positive business opportunities for SI's, including:

• Getting into new accounts or differentiating your offering in existing accounts by proposing innovative technology-enabled services or software solutions to application software customers
• Improving your margins or customer service levels by enhancing the efficiency of teams or delivery centers focused on Application Software implementation, integration and maintenance

There are several ways to benefit from CAST:

• Proposing CAST Application Intelligence-enabled services
• Reselling and integrating solutions, based upon either full or restricted use of CAST, to enable customers to better customize, integrate and upgrade vendors’ software
• Using CAST in delivery centers or projects to improve efficiency of work related to application software

• Logica: using CAST to assess and identify the impact of patches on Oracle E-Business Suite before applying them
• Capgemini: using CAST in many delivery centers including a competency center for Oracle E-business Suite
• T-Systems: using CAST to monitor the maintainability of ABAP developments on top of SAP for Deustche Telekom