Outsourcing Vendors Phase 3: Transitioning
Phase 3: Transitioning

As the application outsourcing contract is signed, you now need to rapidly acquire and transfer the technical knowledge from your client's to your teams without damaging the quality of the delivery to the business.

The solution

The CAST Application Intelligence Platform provides knowledge transfer automatically to baseline the application portfolio providing qualitative and quantitative metrics, helping identify those applications at risk which need to be completely documented. Then, with CAST, you can generate detailed technical documentation of the modules at-risk or applications where the risk has been identified because of:

  1. technical concerns (size, quality or complexity of applications),
  2. critical functional concerns,
  3. key application subject matter experts are expected to leave or are no longer a part of the team.As a result, the technical knowledge transfer is accelerated by up to three times on the newly acquired applications, and the risk of future delivery failures is reduced simply by enhancing the quality of the technical knowledge transfer.